- Part 1 - PPI Claim Address List for All Banks
- Part 2 - How to Make a PPI Claim against RBS
- Part 3 - How to Make a PPI Claim against Barclays or Barclaycard
- Part 4 - How to Make a PPI Claim against MBNA
- Part 5 - How to Make a PPI Claim against Lloyds TSB
- Part 6 - Most successful reasons for making a PPI claim
- Part 7 - How to make a PPI Claim against Bank of Scotland
- Part 8 - Help – My PPI Claim was Rejected – What to do next
- Part 9 - Why do I pay tax on my PPI refund?
- Part 10 - PPI Calculator
- Part 11 - Deadline looms for new PPI Claims
As a reputable financial company, MBNA actually make it very easy to make a Payment Protection Insurance (PPI) claim against them.
MBNA have set aside a very large pot of money to settle PPI claims, and if you have a valid PPI complaint, then you should receive a refund from them without any undue complications.
To file your PPI claim all you need to do is follow MBNA’s simple guidelines, fill in the relevant PPI forms and send them to the correct place.
Here’s how to do it.
Make Your MBNA PPI Claim Yourself
– First, they don’t really know you, or all of your specific details, so when they make the PPI complaint on your behalf, they will be doing so using second hand information. And you don’t really know what information they will use to make your PPI claim to MBNA.
-Second, if you are successful, they will take a percentage of your refund. Additionally, they may ask for an upfront fee, regardless of the outcome of your PPI complaint, so if your claim is declined, you will be more out of pocket than you were before.
MBNA themselves will not charge you to make a PPI complaint, so save yourself some money and avoid the claims management companies. You know most about your own financial circumstances, so stay in control by putting in the claim yourself.
Fill In the MBNA PPI Claim Form
The first thing you need to do before making a PPI claim against MBNA is to download the standard PPI Questionnaire and print it out.
This is a standard form that makes it much simpler to make a PPI claim against MBNA. I have said above that MBNA make it straightforward to make a Payment Protection Insurance claim, but part of that process is that you, the customer, make it as easy as possible for MBNA to assess your basis for a claim.
So instead of writing them a random letter that may or may not include all of the information they will need, MBNA use the standard questionnaire, so that in most cases you will only need to send information to them once. It should save them having to write back to you for clarification or more details about your complaint.
While not all parts of the standard form will be applicable to you, it is important that you take your time and fill in as much as possible in the sections that are relevant to your MBNA PPI Claim. This form, once completed, will most likely form the entire basis of your PPI complaint, so do it right.
Address for MBNA PPI Complaints
When you have completed your Payment Protection Insurance Questionnaire, simply put it in an envelope and send it to this address,
The Customer Advocate Office – PPI
MBNA Europe Bank Limited
PO BOX 1004
Chester Business Park
MBNA will write to you within a few weeks to confirm receipt of your PPI complaint, and they will provide an estimate of when you should hear back from them with a decision. Depending on your individual circumstances, MBNA might request additional information from you, to enable them to fully assess your PPI claim.
Then sit back and wait, and if you have a valid PPI complaint against MBNA, hopefully you will soon receive your refund.