- Part 1 - PPI Claim Address List for All Banks
- Part 2 - How to Make a PPI Claim against RBS
- Part 3 - How to Make a PPI Claim against Barclays or Barclaycard
- Part 4 - How to Make a PPI Claim against MBNA
- Part 5 - How to Make a PPI Claim against Lloyds TSB
- Part 6 - Most successful reasons for making a PPI claim
- Part 7 - How to make a PPI Claim against Bank of Scotland
- Part 8 - Help – My PPI Claim was Rejected – What to do next
- Part 9 - Why do I pay tax on my PPI refund?
- Part 10 - PPI Calculator
- Part 11 - Deadline looms for new PPI Claims
Lloyds TSB, like similar reputable financial associations, make it very straightforward to make a Payment Protection Insurance (PPI) claim against them.
They have set aside a large pot of money to settle Lloyds PPI claims, and if you have a valid PPI complaint with valid reasons to claim against them, you should receive a PPI refund from Lloyds TSB without any unnecessary delay.
Here’s how to do it.
Make Your Lloyds TSB PPI Claim Yourself
You can of course use a claims management company to make the Lloyds PPI claim on your behalf. While they may succeed in some cases, there are two main problems with this.
-Second, if you are successful, they will take a percentage of your refund. Additionally, they may ask for an upfront fee from you, regardless of whether your Lloyds PPI claim succeeds or not, so if your claim is declined, you will be even more out of pocket than you were before.
Lloyds TSB will not charge you to make a PPI claim, so save yourself some money and avoid the claims management companies. You are the person that knows the most about your own financial circumstances, so stay in control by submitting the claim yourself. It’s EASY!
Fill In the Lloyds TSB PPI Claim Form
The first thing you need to do before making a PPI claim against Lloyds TSB is to download the standard PPI Questionnaire from the Financial Ombudsman Service and print it out.
This is a standard PPI claim form used across the financial services industry and it makes it so much simpler to make a Lloyds PPI claim. I have said above that Lloyds TSB make it straightforward to make a Payment Protection Insurance claim, but part of that process is that you, the customer, make it as easy as possible for them to assess your basis for a claim and whether it is valid.
So instead of writing them a random letter that may or may not include all of the information they will need, Lloyds TSB use the standard questionnaire above, so that in most cases you will only need to send information to them once about your Lloyds PPI. It should save them having to write back to you for clarification or for additional information about your complaint.
While not all parts of the standard PPI claim form will be applicable to you and your Lloyds PPI claim, it is important that you take your time and fill in as much as possible in the sections that are relevant to you. This form, once completed, will most likely form the entire basis of your Lloyds PPI complaint, so spend the time and do it right!
Reasons for successful PPI Claims against Lloyds TSB
When completing your PPI questionnaire, you need to ask yourself what it was about your Lloyds policy that makes you think you were missold PPI. You can’t just submit a PPI complaint to Lloyds without a good reason.
Too many people have heard about PPI claims refunds and want to just jump on the bandwagon, but without valid reasons your PPI complaint may be rejected.
So what types of reasons may be acceptable when making a PPI claim against Lloyds TSB? You need to ask yourself whether any of these questions apply to you.
Do you believe that the PPI tickbox was already ticked on your Lloyds policy application form?
Did you have another source of income or insurance that would have covered your policy repayments in the event of being long term sick or becoming unemployed, rather than needing separate PPI from Lloyds?
Were you self employed, unemployed or working low numbers of hours when you applied for your Lloyds TSB policy?
Were you under 18 or over 65 when you applied for your financial product through Lloyds TSB?
Did you have a pre-existing medical condition when you applied for your policy with Lloyds?
If your answer is yes to any of these questions, you may have a valid complaint against Lloyds TSB in regard to the way your PPI policy was sold to you. If PPI was missold, you may be due a refund of your PPI from Lloyds.
Address for Lloyds TSB PPI Complaints
When you have completed your Payment Protection Insurance Questionnaire, simply put it in an envelope and send it to this address,
PPI Customer Services,
Lloyds TSB will write to you within a few weeks to confirm receipt of your PPI complaint, and they should provide an estimate of when you should hear back from them with a decision.
Depending on the circumstances of your PPI complaint, Lloyds TSB might request some more information from you, to enable them to fully assess your claim.
Then just sit back and wait, and if you have a valid PPI complaint against Lloyds, you will hopefully receive your refund within 28 days of the decision being made in your favour. In addition, if you are due interest on your Lloyds PPI premium payments, you will receive that interest on top of your refund of actual payments.